Satyajit H. Avsarkar
Head – Information Technology (Domestic Divisions) | ACG Capsules (Associated Capsules Pvt. Ltd.) | Driving Secure & Scalable IT Operations
About
Experienced IT Manager focused on aligning technology strategy with business goals to drive efficiency, resilience, and innovation. I lead and mentor cross‑location IT teams across domestic and international plants, fostering a collaborative and high‑performance culture. Currently responsible for delivering reliable, secure, and compliant IT services across ACG Capsules’ Kandivli, Dahanu, Shirwal, Pithampur, AURIC (Sambhajinagar) and Thailand divisions, with a strong focus on uptime, governance, and cybersecurity. Core strengths: • End‑to‑end IT project delivery • Infrastructure & cybersecurity governance • Vendor management & contract negotiations • Resource optimization & service continuity Passionate about leveraging technology to solve business challenges and continuously improve IT operations.
Experience
Information Technology Manager
ACG World · Full-time
🔹 Seasoned IT Infrastructure Manager with extensive experience leading cross-functional teams across plant and head office environments. 🔹 Specialize in aligning IT services with business priorities, ensuring efficient operations, and driving strategic initiatives that enhance performance and security. 🔹 Manage end-to-end IT infrastructure operations—including budgeting, resource allocation, vendor management, and compliance. 🔹 Oversee major technology projects and SAP automation initiatives. 🔹 Supervise daily operations, implement upgrades, and ensure systems run securely and efficiently within regulatory frameworks. 🔹 Lead efforts to meet SLAs, conduct audits, and implement InfoSec projects. 🔹 Passionate about mentoring teams, fostering collaboration, and staying ahead of industry trends to deliver innovative and cost-effective solutions.
Asst. Manager Information Technology
ACG World · Full-time
🔹 Lead and mentor a team of domestic and international IT professionals, ensuring high service levels and operational excellence. 🔹 Align IT infrastructure strategy with business goals across plant and head office environments. 🔹 Manage annual IT budgets, ensuring cost-effectiveness and strategic resource allocation. 🔹 Oversee daily IT operations including server hardware, software, and operating systems. 🔹 Plan and execute technology installations, upgrades, and maintenance activities. 🔹 Troubleshoot and optimize information systems for performance and reliability. 🔹 Generate performance reports and monitor system health and uptime. 🔹 Ensure compliance with applicable laws, codes, and industry regulations. 🔹 Assess technology risks and implement disaster recovery and backup procedures. 🔹 Stay current with emerging technologies and industry best practices. 🔹 Manage vendor relationships, license compliance, and IT inventory. 🔹 Oversee procurement, deployment, and allocation of IT resources. 🔹 Develop and enforce IT policies, procedures, and standards. 🔹 Participate in audits and ensure timely closure of observations. 🔹 Lead InfoSec project implementation and ensure cybersecurity compliance. 🔹 Provide technical guidance and support to the IT team. 🔹 Ensure timely resolution of incidents and service requests within SLA. 🔹 Conduct weekly team meetings to review performance and priorities. 🔹 Drive SAP automation projects in collaboration with process owners and SAP teams.
Asst. Manager Information Technology
🔹 Site planning and oversight of all related IT infrastructure activities. 🔹 Monitor development progress and report on project milestones. 🔹 Plan, organize, control, and evaluate IT and electronic data operations. 🔹 Align system functionality with user needs to support organizational policy. 🔹 Identify problem areas and implement strategic, timely solutions. 🔹 Strong expertise in technical management, information analysis, and hardware/software systems. 🔹 Plan, implement, and document security projects; support network security infrastructure. 🔹 Manage annual IT budgets with a focus on cost-effectiveness. 🔹 Coordinate with vendors for POCs of security devices and manage vendor relationships. 🔹 Oversee resource procurement, deployment, and allocation. 🔹 Design, develop, implement, and coordinate IT systems, policies, and procedures. 🔹 Participate in audits and ensure timely closure of observations. 🔹 Provide technical guidance and support to the IT team. 🔹 Ensure closure of incidents and service requests within SLA. 🔹 Conduct weekly team meetings to align on priorities and performance. 🔹 Lead SAP automation projects in collaboration with process owners and SAP teams.
Assistant Manager IT
Datamatics Financial Services Limited
• Site planning and managing all related activities. • Monitoring development activities and reporting project progress. • Managing and providing technical guidance/support to the team. • Responsible for managing closure of incident/service requests within SLA • Responsible for managing and supporting company's Network Security Infrastructure. • Responsible for getting ticket resolutions in timely manner & maintaining SLA’s. • Coordinating with multiple vendors for POC's of security devices. • Planning, implementing & documenting security projects. • Participate in audits and close audit observation if any. • Vendor management. • Resource procurement, deployment & allocation • Creating SOP’s and SOW’s also responsible for preparing POA for new change / implementation. • Handling escalation calls from L2 team. • Conducting weekly team meetings
Sr. Network Engineer
Datamatics Financial Services Limited
NETWORKING PROJECTS Designing, implementing and supporting networks. Leading the team of technical professionals during the development stages. Maintaining, updating the LAN diagrams of the site. Managing IP allocation and ensuring minimal downtime of machines. Imparting training to end-users in the post-implementation phase. TECHNICAL SUPPORT/TROUBLESHOOTING Addressing performance bottlenecks and ensuring maximum network uptime. Assisting in the design and implementation of the network (LAN), troubleshooting network problems and conflicts. Suggesting improvements in the operations and processes to make the system foolproof. Giving Remote Support to more than 600 users. Support to TOP Management with respect to Installation, troubleshooting of IBM ThinkPad, Tablets, Android Smart Phones, Blackberry Phones, Iphones and etc. Worked as Single point of contact for Information Security Management System (ISMS), as BISO (Business Information Security Officer) Team Member. Technology Known 1. CheckPoint Firewall vR77.20 2. Cisco ASA5520 ver 8.4(3)9 ASDM ver 7.1(1) 3. Cisco Router Series 2800 / 3800 4. Barracuda Spam and Virus Firewall (Model 300) 5. Linkproof RADWARE Load balancer 6. Netcore Email Server ver 6.03
Customer support Engineer
Worked here as a Technical Support Engineer (Voice Process) for LINKSYS-by-CISCO. Work is to provide Technical Support on LINKSYS Products to the US and Canadian Customers. Technical Support like, Installation of Wireless LINKSYS Routers and Other Wireless LINKSYS Products (Range Expander, Adapters etc.) Provide Support for Wireless Security. Support for the interfaces like Xbox, PS2/3, WEE, Nintendo etc. Support on Other Linksys product related issues (Cascading, Bridging etc.) Pitching for Support schemes like LPC6, LPC, LDC etc.
Electronics Engineer
Synergit Division, Reep Industries Private Limited Banglore
Worked here as ELECTRONICS ENGG. on ELECTRONICS WARFARE RADAR SYSTEM (EW System) under BHARAT ELECTRONICS LTD. (BEL) on INS Ships.
Education
Datta Meghe College of Engineering CIDCO Sector III Airoli Navi Mumbai 400 708
BE Electronics, Electronics, Electronics
2000 - 2006