Goviinnd Naguulkar

Head - IT Infrastructure and CITSO

SBI General Insurance · Full-time

As a key strategic leader, I am responsible for overseeing the entire IT infrastructure landscape and championing the organization's information and cyber security posture. This dual role drives the alignment of IT infrastructure and security strategies with core business objectives, ensuring operational resilience, robust regulatory compliance (especially IRDAI guidelines), and fostering a pervasive security-first culture across the organization.

Head - IT Infrastructure and Security (Deputy Vice President)

Ageas Federal Life Insurance · Full-time

AVP-IT Infrastructure & IT Security

Ageas Federal Life Insurance · Full-time

Chief Manager-IT Infrastructure & IT Security

IDBI Federal Life Insurance · Full-time

Sr Manager - IT Infrastructure & IT Security

IDBI Federal Life Insurance · Full-time

Manager - IT Infrastructure

IDBI Federal Life Insurance · Full-time

Assistant Manager ISG

SBIlife Insurance co Ltd · Full-time

• Managed data center, centralized helpdesk, user access management, and asset management operations from start to finish, including SLA maintenance and control. (Approximately 400 servers in a hybrid environment, 500 branches across India.) • Project handled - Backup tapes were consolidated from two offsite locations (Pune and Chennai) to a central location in Chennai. • Data center facilities management included UPS management, cooling management, DG management, and FM 200, and BM S management. • Periodic Service review with Vendors like CMS, Wipro, HCL, IBM, and HP. • Adherence to audit and compliance guidelines established by regulators.

Service Delivery Manager

SWAN Solutions & Services P Ltd · Full-time

• Administered service delivery operations in accordance with SLA/OLA agreements with various customers such as BNP Paribas, Barclays, Reliance Capital, and others. • Working business relations with major OEMs like IBM, HP, Oracle, ACER, etc. • Lead the Service Operations Delivery Teams (130 engineers), which include infrastructure management and business support services. • Led the implementation of consistent tools, processes, and metrics for Service Operations across multiple customer locations. • Quarterly service review meetings with customers to ensure service delivery is in accordance with agreed-upon SLAs.