Suvro Shankar Ghosh
Head – AI Solutions (MFCWL),AI Division Mahindra Group| AIM 40 under 40 AI Builders Awards 2026| Ex Colgate, Ford, Shell, Atos l ISB Alumni lAI100 Maker(2025)- Influential AI Leader in India
About
Results-driven leader with a PG Diploma in Advanced Analytics from ISB and over 16 years of experience, including 8 years in global environments, spearheading GenAI, Data Science, and Advanced Analytics initiatives across Sales Effectiveness, MMM, RGM, and Supply Chain Demand Forecasting, with proven impact across CPG, Hospitality, Automobile, Manufacturing, Pharmaceutical, and Telecom industries. Expertise in a wide spectrum of Data Science concepts - Advanced Statistics, Exploratory Data Analysis, Data Mining, Predictive Modelling, Machine Learning, and Model Building. Showcased deep expertise in AI & ML platforms, insights reporting, and Customer decisioning Proficient in leading end-to-end Project Management of multiple Data Analytics Projects spanning various domains such as sales, finance, ecommerce, marketing, supply & demand planning, digital & consumer insights. Provided leadership, strategic direction, and development oversight for teams delivering specialized services aligned with the business objectives of the Enterprise Analytics division and its consumers. Understanding of techniques like Price Elasticity models, Sales Promo Uplift Modelling, MMM. Previously Member of Atos Expert Community. Nominated for Atos Expert Community Convention in 2018 at Madrid to presented use case on Google's Knowledge Graph. Experienced in leading and managing projects of 20+ team members (Onsite/Offsite/Across Locations). Collaborate with Data Engineer, ML Engineers, AI Architects and Solution Managers to create DL and statistical models Onsite experience in visiting Ireland, Brazil, Spain, Netherlands, Switzerland. Create a highly engaged and agile team to tackle AI solution projects. Presented in various webinar (IIM,IIFT, TISS) & conferences paper contribute to different AI Related University Events. Paper published about Human Activity Recognition Prediction using Machine Learning model in IIT Patna. Lead the innovation and exploration of new data and analytics techniques to drive the next frontier in D&A use in the business. Manage internal team and 3d party teams to deliver results. Address priority business questions vis D&A solutions with a proven value/efficiency unlock.
Experience
Head – AI Solutions (MFCWL),AI Division Mahindra Group
Mahindra Group · Full-time
Lead the AI & ML team at Mahindra First Choice business within the Mahindra AI division.
Sr. Expert - AI Solutions (MHRIL), AI Division Mahindra Group
Mahindra Group · Full-time
• Lead the AI & ML team at Mahindra Holidays, driving innovative solutions within the Mahindra AI division. • Developed an ML-powered propensity engine to identify high-potential members for quality referrals. This system leverages activity patterns, spending behaviour, and trends, integrating GenAI for smart lead allocation and personalized pitch scripting. The result was a 20% increase in quality lead generation and a 10% boost in lead conversions. •Launched a centralized AI-driven platform to consolidate and analyze customer sentiment data from multiple channels, including post-holiday feedback, in-resort feedback, member complaints, call recordings, emails, social media, and ticketing systems. This initiative provides real-time insights and automates categorization for data-driven decision-making. • Directed the creation of AI applications, including chatbots, to improve customer engagement and operational efficiency. • Implemented an innovative solution that simplifies data analysis by enabling users to interact with complex datasets through AI-based natural language queries.
Senior Data Scientist Manager in Digital and Analytics CoE
Colgate-Palmolive · Full-time
• Led the evangelisation of data sciences at Colgate-Palmolive, developing ROI models for market analysis and managing partner relationships. • Integrated multiple data sources into a single platform, optimizing end-to-end delivery of solutions. • Managed and implemented various visualization and advanced analytics projects for sales, finance, ecommerce, and more.
Lead Data Scientist
Atos · Full-time
• Developed and championed product strategies for complex platform components in the CPG industry, leading to successful new product launches and market activation plans. • Identified and resolved strategic data issues to ensure team met scientific and technical goals. • Led Advance Analytics Intelligent Supply Chain global project, utilizing Principle Component model for Customer Satisfaction Index analysis and sales forecasting based on macroeconomic factors.
Assistant Manager In Analytics
• Led demand forecasting and planning for Services at Royal Dutch Shell, predicting demand and supply beyond contracted work. • Developed cost/volume based, task-based, and resource-based forecasts for a 0-3 month period. • Achieved accurate demand predictions, optimizing resource allocation and closing gaps between demand and supply.
Education
Advanced Managment Programme in Business Analytics, Data Science, Data Science
2016 - 2017