Satender Kundu
Building an open-source AXS (Agent Experience Score) framework for AI; Product, Strategy & GTM
About
I'm Satender Kundu, currently focused on building an open-source Agent Experience Score (AXS) framework to redefine how we measure AI performance. My career has been a deliberate journey from deep technical roots in Big Data and Electronics Engineering to commercial leadership in Product Management and GTM strategy at Vodafone. I thrive at the intersection of strategy and execution, whether I'm containerizing legacy data jobs to boost efficiency by 70% or leading network migrations that drive millions in revenue. I am a process-driven generalist who believes in the 'So What' of technology—ensuring every technical advancement translates into clear business value. I'm currently looking to bring this blend of technical grit and commercial insight to a Product Management role in the Netherlands, while continuing to collaborate with the open-source community on the future of AI evaluation.
Networking
What I can offer
- ›Unique blend of deep technical engineering and commercial product strategy.
- ›Expertise in GTM, NPS growth, and revenue-focused product lifecycles.
- ›Hands-on experience in AI implementation and big data optimization.
Looking for
- ›Product Manager roles in English-speaking environments within the Netherlands.
- ›Collaborators for the open-source AXS AI framework.
Best fit for
Current Interests
Background
Career
Transitioned from technical roles in software development and network engineering into big data engineering and commercial product management at Vodafone, now focused on independent AI framework development.
Education
Master of Engineering (MEng) in Electronics and Computer Engineering (IoT) from Dublin City University; Bachelor of Technology (BTech) in Information Technology from Guru Jambheshwar University.
Achievements
- ›Reduced GTM request confirmation time from 1 week to 2 days using Power Automate.
- ›Co-led 3G to 4G/5G migration resulting in €3M combined savings and revenue.
- ›Developed AI-driven competitive intelligence POC reducing discovery phase by 40%.
- ›Improved compute efficiency by 45-70% through containerization migration.
- ›Achieved 60+ week port-positive retention streak and #1 NPS in SoHo segment.
Opinions
- Value-centric 'So What' framing is essential when presenting technical trends to senior stakeholders.
- Generalist backgrounds are valuable for switching between high-level strategy and hands-on execution.
- Being detail-oriented and process-driven should be the default approach.