Madhu Kumar Thuraganuru Subbegowda
RPA Project Manager & Solutions Architect | Championing AI-Driven Process Automation | 2× Automation Anywhere MVP | CoE Strategy & Transformation | Automation Anywhere & Agentic Process Automation (APA)
About
Recognized Automation Anywhere MVP (2×) — I combine deep hands-on Automation Anywhere expertise with technical architecture and delivery leadership to build agentic, enterprise-grade automation programs. With 14+ years across Banking, Healthcare, CPG, Retail and Logistics, I design, develop and scale intelligent automation that drives measurable outcomes — faster processing, fewer errors and clear ROI. I lead CoE initiatives, mentor teams, and personally architect & deliver APA/RPA solutions that integrate APIs, OCR, NLP and process mining to prioritize the highest-impact automations. Key strengths: • End-to-end RPA strategy & CoE: Built and run Centers of Excellence, governance frameworks and best practices for bot lifecycle, security and change control. • Hands-on automation delivery: Designed & developed production bots for banking, healthcare, CPG, retail, logistics and shipping — using Automation Anywhere, APIs, and lightweight AI/NLP where needed. • Technical architecture & integration: Architect automation solutions that integrate with ERPs, web services and databases (SQL), and leverage process mining to prioritize high-ROI automations. • Leadership & stakeholder alignment: Lead cross-functional teams (PMs, BAs, developers, infra, QA), mentor developers, and translate business value into deliverables and ROI. Representative outcomes: • Led deployment programs that delivered significant reductions in cycle time, manual effort and error rates across multiple domains. • Scaled RPA delivery capability — from pilot to enterprise scale — by implementing reusable bot components, CI/CD for bots, and operational runbooks. What I’m looking for: I’m open to senior roles (RPA Solution Architect, RPA Delivery Manager, Technical Project Manager for Automation) where I can design and deliver large-scale APA/RPA programs and mentor teams to operational excellence. If you are building automation capabilities or need help turning processes into reliable digital workers, let’s connect.
Experience
Team Lead - RPA Solutions Architect & Project Manager
Owens & Minor · Full-time
Lead end-to-end automation strategy and delivery for enterprise clients in Banking, Healthcare, Retail, CPG & Logistics, overseeing a team of 14 RPA engineers, BAs and QA resources. Architected and implemented Agentic Process Automation (APA) flows using Automation Anywhere and AI/NLP integrations, delivering 100+ production bots and improving process throughput by 75%. Recognized as Automation Anywhere MVP (2×) for technical leadership, community contributions and delivering high-impact Automation Anywhere solutions; leveraged MVP network to accelerate best-practice adoption, shorten time-to-value and validate architecture approaches across Industries. Established RPA Center of Excellence (CoE) frameworks: governance, bot lifecycle, runbooks and SLAs — reducing production incidents by 50% and increasing release frequency. Drove process discovery and prioritization using process mining and stakeholder workshops; identified 200+ high-value automations that generated an annualized savings of ~$15M. Implemented CI/CD and version control for bot deployments, integrating bot builds into DevOps pipelines to improve deployment speed and rollback controls. Mentored & trained junior developers, standardized coding templates, and launched a skills upskilling program that reduced delivery time by 40%.
Smart Automation Leader / RPA Manager
Experian India · Full-time
Managed multiple automation streams across claims processing, customer onboarding, order-to-cash and inventory, delivering 25+ bots with cumulative monthly savings of 100+ manual hours. Designed reusable automation libraries and object repositories that reduced development effort by 85% and increased maintainability. Led stakeholder alignment and ROI assessment for automation candidates; converted 70% of pilots into production bots through business case development and POC execution. Coordinated UAT and production support processes; reduced mean time to resolve (MTTR) for bot failures by 85% through monitoring and alerting. Oversaw vendor relationships and licensing for Automation Anywhere; negotiated renewal terms and ensured compliance with security & privacy policies.
Authorised Officer - RPA Lead Developer / Lead Automation Engineer
UBS · Full-time
Developed and tested Automation Anywhere bots to automate repetitive tasks (data entry, reconciliation, report generation), saving 40+ hours per month for operations teams. Built integrations using REST APIs and SQL queries; used Python scripts for data transformation and post-processing. Collaborated with process owners to document AS-IS/TO-BE process maps and created detailed technical design docs for each automation. Contributed to knowledge base and mentoring sessions for new RPA developers; standardized code review practices.
Manager - RPA & Projects
Genpact · Full-time
• Oversaw delivery of software and automation projects across multi-disciplinary engineering teams • Implemented virtualization techniques to improve resource utilization across automation platforms • Established software defined networking protocols for automation infrastructure • Created technical documentation and communication frameworks for project visibility
RPA Lead / Team Lead
Sailfin Technologies · Full-time
1. Designing RPA process solutions in accordance with standard design principles and conventions 2. Creating and maintaining RPA Solution documentation 3. Developing, configuring programs, scripts and objects that are efficient, well structured, maintainable and easy to understand 4. Creating and documenting test procedures and scenarios for the pre-UAT phases 5. Supporting the Operational Teams during the UAT and rollout phases
Education
Bachelor of Computer Applications (B.C.A), Computer Programming, Specific Applications, Computer Programming, Specific Applications
2009 - 2012