Pooja Thakur
Helpdesk Coordinator at TimesPro
Managing helpdesk operations at TimesPro.
Intro
I am Pooja Thakur, currently working as a Helpdesk Coordinator at TimesPro. My professional background is rooted in customer service and helpdesk operations, which I have been developing since early 2023. Alongside my work, I am currently pursuing my MBA in Human Resources Management at Delhi University, building upon the foundation I established during my BBA at the Meera Bai Institute of Technology. I am passionate about bridging the gap between operational efficiency and human resources, and I am always looking to connect with others in these fields to share experiences and explore new professional opportunities.
Networking
What I can offer
- ›Helpdesk coordination support
- ›Customer service assistance
What I'm looking for
- ›expanding my professional network
- ›exploring mutual opportunities in the human resources and customer service industry
Best fit for
Focus
Core competencies
Background
Career
Currently serving as Helpdesk Coordinator at TimesPro since January 2023.
Education
MBA in Human Resources Management/Personnel Administration from Delhi University (2023–2025); BBA in Business Administration and Management from Meera Bai Institute of Technology (2017–2020).
Personality
Communication style
Functional and direct.
Formality — 3/10